Attention Robbie Yow (owner). I would like to bring to your attention that I am very, very, satisfied with the staff you have at Chatlee Marine. Especially noted, Matt Wicker and Brad (service department). These two went well beyond their efforts personally while purchasing many boats over the years, and recently, a Yamaha jet ski and 21' DLV boat enhancements! Thank you so, so much Chatlee and staff. Sincerely, Jay Crawford (owner of www.outerbankskiting.com). Please call me if you want further info regarding these two remarkable staff and let me know you received this message!

I have bought waverunners and boats from Chatlee for many years. You don't just leave happy with the purchase, you leave happy knowing you have their support for a lifetime. It's never about just the sell. Check them out.

Matt and the chatlee staff, I would like to say thank you for the wonderful customer service we received on our recent purchase of our 2019 sea hunt 25 gamefish! From the very beginning Matt was spot on with his professionalism and knowledge. Matt put up with a lot of questions and didnt hesitate to answer and return e-mails and phone calls. The entire staff made this purchase easy from beginning to end! We had a little issue with our trailer the first weekend but Jimmy in service was prompt and took care of setting up a tech from wesco to travel to my home and take care of the repairs. I cant say enough about how good our experience was with chatlee! I never write reviews but felt the need to toot chatlees horn so to speak. Thanks again!

We have purchased our fourth boat from Chatlee, each time being a pure pleasure from a Stingray ski boat, then a 18ft neptune center console, then a 23 ft Sea pro center Console and now to my BEST a SEA HUNT Gamefish 25 with twin 150's, Thanks to the full crew of Chatlee Boats and Marine. This goes out to everyone looking for that down home hospitality but want to feel like a King they will take care of it. from the Owners Jeff and Robbie the Manager Chris and Charlton Richardson my selling advisor THANK YOU! and last but not least Jeff in finance You are the BOMB, you know how to make people feel like they are being taken care of and on a personal note, These are the type of people you should want to associate yourself with so go see the crew at CHATLEE BOATS & MARINE!

I have Got 2 Boats from Chatlee, 1st one 2001 , The 2nd one 2015, from the same salesman Mark Zimmerman ,great person to deal with and professional ,I hope other salesman will follow Marks example on how to deal with customers and even after the sale, can call and ask Questions about your boat and any problems you may have

Charlton,I just wanted to take a minute to inform you about my wonderful experience with your service manager Jimmy. I brought my brand new jet ski in last week that was running funny initially. Jimmy went above in beyond in many ways to ensure great customer service. There is a reason you guys are the number one boat dealer in the Carolinas!. Every time i've walked thru your doors everyone has said hello and such a pleasure to be around; made me feel very welcomed. Again, thank Jimmy for his great customer service that he gives to his customers! ( I took my ski out today and it ran beautifully )

Hi Chris,I just wanted to express our gratitude for such prompt service and customer support. We rencently purchased a 218 DLV Carolina Skiff. Unfortunately, we took it to the beach to run it for the first time and discovered that none of the instrument gauge were working. I was able to get in touch with Jimmie, in the maintenance/tech department. He really went out of his way to try and help me check everyting that could be causing problems, over the phone. He was truly helpful and patient. The most impressive part was that he called me back later that evening to check on another idea he had to see if we could fix the problem over the phone. I was awat from the boat, at that time, so he said to call him back first thing in the morning and let him know the results. Surprisingly, he answered the phone the next morning and we discussed the outcome. The results, unfortunately, was to bring the boat back home with a return to Sanford for further review. For our troubles, Jimmie offered to send someone to get the boat in Raleigh for us since. I had to go out of town on business. The boat was picked-up, fixed, and promptly returned to us in just a few days. You just don't see this kind of service and support much anymore... I cannot say enough positive things about Jimmie or your service department. This has been our 2nd boat purchase from Chatlee and you all have only reconfirmed our decision.Jimmie's a great guy and a real asset to your company.Thanks again.

Hi Chris,Just wanted to follow up with you- the Carolina Blue Sea Hunt runs FANTASTIC and looks even better on the water!!! It runs smooth and DRY! Really appreciate all of your help - very good experience working with your guys - everyone was genuinely friendly and happy to help throughout the entire process - which is never lost on me, so thank you.Again - thank you for the great help - take care.Respectfully,

Dear Chatlee staff:I want to let you know that I truly apprecilated your customer service during a recent boat purchase in

June 2013' I was there several times with my 1 year old daughter, Kaya, to see Matt in sales. He was very friendly, but professional in working with me to meet my boating needs.

It was very refreshing to see and feel grealt customer service again. Each time I entered the building; I was welc-,omed and asked if I needed help- | am a customer many different places, but rarely experience this high level of customer service.

Matt knew I wanted a black boat and was able to work out locating one that was damaged in but freight, still the boat I wanted. He was able to ensure me that the boat wall would be fixed at the 20 hour service' The paperwork to close the sale was quick and Jeff was very friendly as well. I also met several others that I cannot remember by name, but the theme was all the same: friendly, honest, and welcoming' By the time I got the boat horne, the trailer tire was flat, but someone from the service department came to my home in Durham and changed the tire (without a charge) in a tropical storm downpour' This does not happen to me mearly enough and I need it known how appreciated it is.

I have told all of my friends and crosswinds Boating center staff how I was blown away by the customer service I experienced at chatlee Marine and would definitely recommend them to anyone looking to have their marine needs met.

I truly appreciate your time, energy, and efforts in making Kaya and I feel at home and locating the right boat for us. Your customer service made all the difference in the world and I thank you.Sincerely,

Thank you so much for your honesty and wonderful customer service! My husband and I are thrilled with our new boat; our daughter is especially excited to have been able to tube yesterday and is planning to try knee boarding today. We can't believe how quickly your business was able to help us after months of being without a boat. Thank you again!!!

I was at your bussiness today, driving from Raeford and towing my boat. A young man in your parts department greeted us and he spent quite a while whti us trying to figure the best way to fix a problem that I had with my trailor. I wish I had his name but I don't. I want you to know that you should be very proud of this young man. He had customer service to the tee. He represented your buisness so well. I will be very proud to return and also recommend your bussiness to my friends. Keep up the great work and hold on to that great staff! Thank you!

We just wanted to let you know what an absolute pleasure it was purchasing a boat from Chatlee. Matt Wicker was spectacular to work with. He ALWAYS returned our calls, was knowledgeable, friendly-we can't say enough. In addition today, Jeff was great in finance. Jonathan was wonderful in assisting with our Carver cover purchase. Joey put our minds at ease out on the water showing us all the features on the boat. We will recommend Matt Wicker, and Chatlee, to all our friends!

Jonathan has been my contact for electronics and routine service from the time I bought my boat and he is the BEST I HAVE ever used from any dealer. I will return to Chatlee because of this.Thanks again

We just want to let you know how much we appreciate you and what you did to help us get our boat. We know that you went out of your way to help us and we just watned to thank you.

I would like to say thank you to Chris Mace and the test lake operator and staff for making my recent prchase go so smoothly. Having owned new boats before from dealers Chatlee is top notch from start to finish. Would I recomend or purchase another boat from them? Yes. Again, thanks. USMC

On behalf of the Woodlake Lake Committe, I want to thank you for providing boat winterizing services again this year in Woodlake. We know we can always depend on your technicians to do a complete and professional job. The fact that you take the boats out of the water for service is very important. By doing so, there is no chance of spillage in the lake. In that respect, I would like to give the highest compliments to Tom and Ryan. They never make a mess, are super efficient, and are always respectful and attentive to the boat owners. Thank you again. We look forward to a continued relationship with you and Chatlee Boat and Marine.Sincerely,

Chairman, Woodlake Lake Committee

Just wanted to say thanks for the effort in putting my Dad and I into a new Carolina Skiff. Kipp Thompson was our sales rep, I was very impressed with his no nonsense straight forward approach, his professional attitude, honesty and courtesy. Refreshing in today's world to not have someone try to blow smoke you no where at every turn. I was great dealing with your company and I will not hesitate to send business your way.

We want to thank all of the people we dealt with at Chatlee on the purchase of our boat. Everyone was courteous and friendly. Taking the boat out on your lake was definitely a positive point and shopping for accessories wit the 20% discount was great. We took the boat out yesterday for a couple of hours...mainly to seat the rings but we did stop to catch a blue or two...we are completely satisfied with the Triton 177 from Sea Hunt and the electronics you installed. Thanks again for your service...we will definitely recommend you to our friends and family...

Your service from Jason over phone to Bob who picked up and returned the boat was absolutely second to none. I was shocked, the boat was picked up on Wed and recall work done and returned on Friday, the Friday before Memorial Day. Everyone at Chatlee should be proud of the work they do, it is ixceptional.

We are very pleased with the service Chatlee provides, along with the courteous and professional manner. Your associates are always eager to help in any way. Even when the store/shop is busy, they try to spend as much time as possible answering our questions and concerns. This is the first boat we have owned, although we have been using our parents boat for many, many years. We are very pleased and would highly recommend Chatlee for its watercraft, as well as its friendly customer service.Have a wonderful day!

On a scale of 1-5, I would rate Chatlee a 10. Everyone has always been very courteous and helpful. When I visit Chatlee, I am treated like family.

It has taken awhile but I wanted to send an email after I had taken the boat on a good solid trial run. Unforunately, the winds in Key West were uncooperative up until last Saturday when my wife and I finnally go her on the water for a few hours of break in time.First, she's gorgeous. She arrived in perfect condition and was just as beautiful as the pictures. She started first turn of the key and all the accessories worked flawlessly. I broke her in for the first 3 hours in accordance with the manual and she handles like a dream.I've got my first fishing trip planned for this Saturday and if luck come my way, I'll send photos up your way to post to other perspective customer. I'm hoping for a 40+lb amber jack and maybe even a few tuna/mahi.Than you for taking the time to contact me personally when my original email got lost in the electronic world of spam. My wife and I could'nt be happier with the boat purchase and how professionally you all treated us.Andre Carnegie says that the definition of a good deal is when both parties walk away happy. I certainly did and I hope you were just as happy.

The service department is very professional and went way beyond my expectations. The young man who helped, Joel, was very helpful making suggestions to me. Your service department is the reason I would recommend to friends looking for boats or for service on their boats!!!

You provided me with a positive experience. I brought my Carolina Skiff 198 DLV Elite in for warranty work on the deck lids. Due to an on-going problem with water in the fuel, I asked to check to see if any water had accumulated over the winter. Even tho the gas appeared to be fine, your service department went ahead and installed, at no cost to me, a non-vented fuel cap and fuel vent assuring me that rain water will no longer enter the gas tank. A very pleasant surprise that eliminated a significant concern that interfered with our enjoyment of the boat. Nice job and thank you!

I have had two boats and Chatlee is the only dealer I would and will let work on my boat. Great service staff and work!!

Great service as always. I think the fellows name was Joel that waited on me. Joel is always very informative. While having the boat winterized this past Oct, I asked about adding on a water separator filter. Come to find out my boat already had one and I was not aware of it. Y'all were very honest with me. Some places may have charged me for putting one on and I would had never known. That means a lot. So when that day comes for a bigger boat, you can bet on where I will buy it! Its also worth the drive from Gastonia for service!!! I will not only recommend service but will recommend to my friends when they are purchasing a boat to see you all!!

I have purchased new boats from several different dealers in the past that were a little closer to where I live. The one issue I always ran into was that the dealer did not have all the people in place to perform any and all reparis needed in a timely manner. You far exceeded my expectations on gettting my boat motor serviced and also repairing the gelcoat blemishes in the time frame the service gentleman told me. Your gelcoat person did a great job on all of the blemishes and I am very satisfied. I generally do not like to bring my boats in to the dealer for general services because it just always took way to long to get it done. your guys did a great job and did it on time. That mean a lot and I plan on bringing it back for all future service work. Thanks

Chatlee service department listened to my concerns on my boats problems carefully. Then for a price that I thought was too good to be true, they gave my boat back better than new. Chatleee service department went the extra mile for me and that's why I will always be back. Great Job Chatlee! See ya soon for repair or my new boat.

Dear Brothers Yow,As a business owner myself, I am always grateful to hear of people's experiences to ensure that daily operations are happening as they are intended to. I wanted to take a moment to inform you I could not be happier with my recent purchase of a Sea Hunt Skiff at Chatlee. Your facilities and inventory are impressive, your staff is knowledgeable and courteous, and your prices are competitive. I appreciate how you go the extra mile to take care of the customer (a personal demo on pick up day, including things like the Coast Guard package and transom straps, etc.) You run a first class operation through and through. Though every staff member has been good to work with, two in particular stand out.I worked with Andy Kraft on the sales side of things. This guy is a tremendous asset to your company. Andy knows his stuff but is in no way arrogant, condescending, or pushy. I felt very at ease from the moment we met. Throughout the sales process, I was impressed by Andy's candor. At no time did I feel he was trying to sell me something I didn't really need. In fact, I felt Andy had my best interests at heart throughout the process. I have a business partner looking to buy a similar boat in a few years. I have already given him Andy's card for when that day arrives. When I am ready for a different boat in the future, my first call will be to Andy.I also worked with Jonathon Nowell for parts and accessories. I could not have asked for a nicer, more helpful, or more earnest individual. Another great asset to your company.Your service team is also top notch. When I dropped off my boat for the 20 hour engine service, the noted the tires were excessively worn on the trailer. They then took it upon themselves to weigh the boat and determined that a larger axle and tires were needed for the trailer because the weight exceeded the manufacturer's claim. They of course took care of this at no cost to me and the boat now tows like a feather, compared to the ton of bricks I towed to Florida and back for my kids spring break. Anyway, I would never have realized this and am grateful they had the foresight and initiative to identify and fix the problem.Thanks for running such a first class operation. Please give each and every team member a pat on the back for a job well done.Sincerely,

I arrived at 2:00pm to finalize all the the purchase and was out by 3:15pm. This was my second purchase from Chatlee and as witht he first it was seemless. Great service and great staff.

Every time I visit Chatlee I am blown away at how good the service is.I recently brought my Sea Fox in for winter service. I requested your serice dept to make a few modifications to my boat. What I asked them to do was not easy and took some thought and time to work out.Not only did your team get the job done they did it better than I ever thought possible and they did all the work faster than what they said it would take.When it's time to get a new boat I WILL BUY IT FROM CHATLEE!!!

Thank you all at Chatlee for our help and kindness. I have researched the market for three years looking for the perfect boat to fish and explore the rivers and creeks emptying into the Pamilico Sound near Belhaven, NC. I fish for drum, trout, rock and tarpon. I believe the Carolina Skiff 198 Elite is the perfect boat for inshore fishing on the North Carolina coast. I am very impressed with the quality, saftey, features, and design of this boat. I have a larger deep V boat which is a great boat, but difficult to use in shallow inshore water.I appreciated the help of all your TEAM! Matt, Logan, and Jason were all very kind, knowledgable and exremely helpful.Thank You All for Your Excellence!

Your staff was very helpful, especially Matt Wicker. We drove a long ways to purchase a boat from you and there are plenty of boat dealers in our area. It comes down to name and personal serivce. I will definitely recommend your company. Not to mention we love our boat! Matt was quick to respond initally and anytime we had a question or concern. He was helpful with your selection and had helpful suggestions.

The work your service department does for me is great. They have spoiled me into expecting superior work every time, but that is what they continue to deliver. Jimmy and Jason do a terrific job making promises and keeping them.

Thanks much - you all have done an outstanding job - superb customer service!!!

I want to thank them (Jonathon & Joel) and you (Jimmie) for all the quality and paient help that the have served me. They are two fine people. Always patient and courteous. I know I'm only a small business to ya'll but I appreciate your help and service. You need to keep them.They have helped me when everybody else has given up.Thank you,

Boats Unlimited, Inc

Thanks much - you all have done an outstanding job - superb customer service!!!

I want to thank them (Jonathon & Joel) and you (Jimmie) for all the quality and paient help that the have served me. They are two fine people. Always patient and courteous. I know I'm only a small business to ya'll but I appreciate your help and service. You need to keep them.They have helped me when everybody else has given up.Thank you,

Boats Unlimited, Inc

Jimmie is the best outward representative you have for the company. His professionalism and attention to detail is unmatched. Thanks for all you do.

Chatlee exceeded my expectations. When I arrived the service staff came out, looked at my boat, and instead of waiting 2-3 weeks to get around to it, decided to knock out the work right then. They told me they thought the damage was a lot less than I did, and that if they were right they could fix it then and have me on my way. I pulled around to the service area, where a mechanic met me, checked my boat and repaired it on the spot. This saved me much time and money through my insurance company. Thank you very much. I will always do my boating business with Chatlee!

I was very pleased during my last visit because it idi not cost me any money! The service department representative took extra time with me to make sure there really was a problem. Due to his attention (and the attention of one of the techs out back) they discovered the issue, corrected it on the spot and sent me on my way....all in about 15 minutes....now thats how folks should be treated! I am sorry I cannot remeber their names. However, if all your employees are doing business this way, you will always have mine!

I received excellent service from everyone there first Chris Slate, then Brad in service and Joel who wrote up the work order when I brought in the boat. Thank you for such excellent customer service. We purchased a Monster Tower and rack and are having you install it.

It sure feels good when you purchase a product where the dealer and manufacturer stand behind their product. You don't see that much anymore, a lot of companies seem to not care about their reputation, but Brother it shows up there with you folks and at Wesco. Thanks again for your help. I know where my boating business will stay and that is with Chatlee!!!

The service team at Chatlee has been performing all my service for the past 2 years on my boat and I have been very pleased with everything and every visit. I feel that the Chatlee team is fair and honest. I had an issue about 1 year ago with a dispute with an insurance claim and the team at Chatlee (Jimmy) stood behind me and kept the transaction honest and did not let the insurance adjuster stick me with undo charges and for this I am grateful. Again I would recommend this service team and dealership to anyone looking to buy a boat or have service work completed. Jimmy and Jason will be honest and fair regardless of what is required or needs to be done to your boat and they will stand behind their work and the customer.

Your work, at Chatlee Marine, provides the customer with employee enthusiasm, knowledge of product, and follow-up with answers for customer satisfaction; I guess you'd call it employee demeanor, but whatever it is you have what it takes to sell boats.We enjoyed seeing an establishment flourishing during difficult economic times - hats off to ALL that contribute to a very successful shopping environment. The only thing missing: gals on boats, popcorn, and balloons!

My husband and I are very impressed with the service we received each time we have visited the store. Everyone was extremely helpful and we have been sharing our experience with friends and family. Thank you for your wonderful customer service!

Thanks for doing customer care the way you do it! I've been a boater my whole life and dealt with many boat dealers and marinas. Your customer service is exceptional.

I want to thank everyone at Chatlee from the Parts Department to the Management for the great service I received. I was very concerned when my tires were wearing badly with what I considered to be very few miles. After I responded to the survey with my disappointment I was informed the management had contacted the trailer manufacturere and they had agreed to exchange the tires. This type of service is very hard to find in today's world and I really appreciate the focus on quaility and customer service shown by Chatlee. It's also one of the reasons I choose to buy my new boat there.Thanks again

What I really like was that the service department noticed my trim tab on engine was very bad and replaced instead of ignoring this issue or not bringing it up. This is the ytpe of service I like, replace and discuss later with the old part as evdence. A boat definitely is not something you can just drive to the shop when needed, so why not do it right the first time. That is what I like about Chatlee.Thanks again to Jimmy and the service department.